Patient Family Engagement Certificate Program

8 years 4 weeks ago

PQCNC is pleased to announce that we will be offering educational opportunities for patients and family members serving as advisors or in other partnership roles within your organization.

These courses are designed to provide patients and family members with the education, tools and strategies necessary to be effective partners in improving the quality, safety and experience of healthcare. While participants can elect to take any single course, completion of the full set of four courses provides the most comprehensive knowledge base possible and allows participants to complete a Capstone Project, resulting in a Certificate in Patient Family Leadership. The Capstone Project requires participation in a 1-hour webinar, development and implementation of a Small Test of Change to be carried out in your organization as part of a PQCNC project, and presentation of results at a PQCNC learning session.

To register for a course, patients and family members should use the links below to enter their contact information. A minimum of two participants confirmed a week before the training is required for a course to be held. For questions regarding the courses or certificate, please contact Tara Bristol Rouse .

 

Upcoming Courses…

 

May 26, 11am - 2pm: Being a Patient/Family Partner - register here
Patient and family partners will learn about the national landscape of patient- and family-centered care, with a focus on opportunities and roles for patient and family advisors in the design and improvement of healthcare.  

June 23 11am - 2pm: Using Your Perspective to Identify Opportunities in Care - register here
Patient and family partners will have the opportunity to share their healthcare experiences for the purpose of identifying best practices and opportunities for improvement. 

July 21, 11am - 2pm: Participating in Improvement Committees - register here
Patient and family partners will become familiar with the language of quality improvement and learn strategies for becoming a meaningful partner on improvement teams. 

August 18, 11am - 2pm: Developing and Reviewing Educational Materials - register here
Patient and family partners will gain understanding of the steps involved in developing educational materials and things to look for to promote optimal usability. 

August 25, 11am-12pm: Introduction to the Capstone Project
During this webinar, patient and family partners who have completed all four Patient and Family Leadership Courses will receive an introduction to and instructions for completing the Capstone Project, a requirement for receiving the Certificate in Patient Family Leadership. 

September 22, 9:30am-3:30pm: Capstone Presentation and Certificate Award Recognition

All sessions will be held in the PQCNC offices at UNC Hospital with the exception of August 25th (webinar) and September 22 (McKimmon Center in Raleigh). Lunch, parking and travel reimbursement will be provided to all patients and family members serving in unpaid roles within your institution.