Updates

September 21, 2014

PFE2 teams participated in a final learning session held concurrently with Learning Session 3 of the Conservative Management of Preeclampsia and Neonatal Abstinence Syndrome Phase I Initiatives. The day was spent sharing results, learning from one another, and making plans to sustain the gains.  Throughout the remainder of September, PFE2 teams will be entering their final data in anticipation of a report that will summarize the work of both PFE initiatives. 

August 24, 2014

Two of our PQCNC teams had family members selected to receive scholarships to attend the American Hospital Association’s Symposium for Leadership in Healthcare Quality and Leadership Symposium in San Diego. In addition to their contributions to the meeting, these team members shared what they learned with their home teams. The final PFE2 webinar focussed on the importance of selecting achievable goals and discussed strategies for engaging providers in patient and family engagement efforts.

July 22, 2014

We’re in the last month and a half of the PFE2 Initiative with teams still hard at work at PDSA cycles. The August webinar will focus more in depth on staff education and ensuring that we are engaging patients and family members in meaningful ways as well as the last of the team presentations. On September 2nd we will hold the final PFE2 Learning Session at the McKimmon Center in Raleigh, looking at outcomes, reviewing the data, and sharing lessons learned with one another. 

June 16, 2014

Teams came together on their monthly webinar to share their progress towards achieving the outcomes of the initiative. Teams asked each other questions, shared their varied approaches to this work, and provided one another with suggestions and support. Some time was also spent focusing on strategies for engaging “hard to reach” patients and families to ensure that all voices are heard. Next month teams will dig deeper into the area of staff education and review best practices for changing hearts and minds.

May 15, 2014

PQCNC teams from across the state came together last week for the CMOP/NAS/PFE2 Learning Session. Teams from all three initiatives spent time learning together in the morning, then split off in the afternoon to focus on content specific to their work. The PFE2 teams were able to get to know one another, discuss critical steps for successfully leading a quality effort to partner with patients and families, and designed their first PDSA cycle. In the coming weeks, teams will start their PDSA cycles and begin to collect data.

March 17, 2014

The Expert Team is hard at work on the second Patient and Family Engagement (PFE) mini-initiative – PFE 2. Scheduled to begin in May and end in September, this initiative is designed to allow existing PFE teams to complete some advanced work, and for teams new to PFE to put some structure and processes in place to support their current efforts. You can view the charter in the 'Results' section of the Patient Family Engagement page and during the coming weeks you can check here for the action plan and the data collection tool - to participate please contact Tara or complete the Letter of Intent as soon as possible… 

February 18, 2014

As PFE 1 comes to a close, teams are preparing to report on their work when they gather for the final learning session of the initiative this month in Raleigh.  In addition to presenting to, and learning from, each other, teams will have the opportunity to engage in in-depth discussion with guest speaker Libby Hoy, founder and CEO of Patient and Family Centered Care Partners. Libby will share her experience working with hospitals to prepare their staff for meaningful patient and family partnerships, discuss best practices that can be used at institutions large and small, and explore methods of ‘sustainment’ - keeping the work moving forward after the end of the initiative…

January 13, 2014

We started the month off with the PQCNC Annual Meeting, which brought together PFE Teams from across the state to learn from one another and the many amazing speakers who came to share, including Jim Conway, who spoke to the Power and Privilege of Patient- and Family-Centered Care. His presentation and a video he taped for PQCNC are both avaialble elsewhere on pqcnc.org. In February we will hold the final Learning Session for the PFE Initiative and look forward to hearing a summary of all of the great work that’s been done.

December 13, 2013

Teams are working hard to meaningfully engage patients and families in their quality improvement efforts. The action period for the PFE initiative will wrap up in the next four weeks and teams will come together in February for another learning session to share what has been accomplished and plan for future work and sustaining the momentum. 

November 15, 2013

We’re learning from each other and benefiting from the sense of community shared by teams working towards a common goal. The value of a statewide collaborative was very apparent on our last webinar, where teams discussed and supported each other on issues they are working through in determining how to make sure the right folks are brought in at the right time to strengthen and spread patient- and family-centered care practices.

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