Intentional partnering with patients and their families is the foundation for achieving optimal clinical outcomes and successful quality improvement initiatives. The CMOP action plan outlines goals and change ideas to assist teams in ensuring that patients and their families are partners both at the organizational level and at the bedside. In our August webinar, three of our PQIT teams shared stories outlining the clinical progress that has resulted in their units as a result of partnering with patients. Each presentation reflected a different level of engagement and presented evidence on how each patient’s role in that partnership differed – allowing teams to identify a path that could fit with the culture of their own units.
Moving forward teams will, in partnership with patients and families, conduct a formal assessment of their patient- and family-centered care practices and use their localized findings to drive their efforts and allow for a more personalized focus on patient activation – ensuring our perinatal patients are empowered and have the information and tools they need to become actively engaged in their care.
