An important aspect of the CMOP initiative is to not only educate patients but engage and empower them in their care. Teams took education a step further and measured their patient’s knowledge around the signs and symptoms of postpartum preeclampsia that warrant prompt treatment after discharge.
With a focus on teach-back responses, PQCNC designed an informational tool that explained three questions to ask patients before discharge, answers to listen for, and what to do if they respond incompletely. Using this tool and the PQCNC designed tracking tool, teams were able to measure the effectiveness of their education practices. If patients are unable to answer the questions on the informational tool staff are instructed to re-educate and seek out additional resources to provide follow-up support.
These efforts are aimed at ensuring no mother will go home without knowing her risk and what to do to avoid potentially fatal complications related to postpartum preeclampsia.